Refund Policy

Last Updated: 02.25.25

At Rapid CBD, we stand by the quality of our products and want you to be fully satisfied with your purchase. If you are not happy with your order, we offer a 30-day money-back guarantee to ensure customer confidence.

1. Eligibility for Refunds

Refund requests must be made within 30 days of the purchase date.
Products must be returned in their original packaging and unused condition.
Proof of purchase is required for all refund requests.

2. How to Request a Refund

To initiate a refund, please follow these steps:

Contact our customer service team at info@RapidCBD.com
Provide your order number and reason for the return.
Ship the product back to our return address (provided upon request). Customers are responsible for return shipping costs unless the product is defective or incorrect.
Once received and inspected, we will process your refund within 5-7 business days back to the original payment method.

3. Non-Refundable Items

Items purchased on final sale or with promotional discounts.
Products that have been used, opened, or damaged by the customer.
Gift cards and promotional items.

4. Exchanges

We do not offer direct exchanges. If you wish to exchange a product, please return it for a refund and place a new order.

5. Late or Missing Refunds

If you haven’t received your refund within the expected time frame, please:

Check with your bank or credit card company, as processing times may vary.
Contact us if the issue persists, and we will assist you further.

6. Contact Us

For any questions regarding our refund policy, please reach out to:

info@RapidCBD.com